Include every child in the booking
Enter the correct adult, child and infant counts. Ask the provider which child equipment fits your child’s needs and whether it is available on the chosen service. Do not assume a child can travel without a reserved place.
Declare the items that take space
Include large suitcases, cabin bags, pushchairs and unusual items in the relevant booking fields. Vehicle passenger capacity is not a promise of unlimited luggage. Check any included allowance and the price of additional items.
Make pickup easier after a flight
Keep the meeting instructions, a charged phone and the provider’s contact details available. Allow time for toilets, baggage and border controls. If you cannot locate the meeting point, contact the provider rather than moving to an unconfirmed exit.
Check before paying
Review the passenger count, destination, equipment, luggage and total. Availability and charges shown in the selected offer take precedence over a general guide. If a request cannot be confirmed online, contact support before purchasing.
Questions before you travel
Are pushchairs and extra bags always included?
No universal allowance applies to every offer. Declare the items and review the allowance and any extra charge.