Questions before you travel
How much will my transfer cost?
Search with your route, date, time, passengers and bags. Review the total and inclusions in the offer. A published starting fare cannot confirm the price for your journey.
What is the difference between economy and accommodation shuttles?
An economy service may use a fixed stop. An accommodation service can include a hotel or apartment address when offered. Check both endpoints before selecting.
What happens when my flight is delayed?
Follow the provider’s delay and contact instructions. Flight information can support coordination, but waiting allowances and rescheduling depend on your booking.
Can I cancel for free?
Check the terms supplied before purchase and in your confirmation. We do not promise the same cancellation window for every service.
Can I bring more luggage after booking?
Use the booking-management options or contact the provider. Extra luggage may require an additional charge or a different vehicle.
Can I request a child seat or accessible vehicle?
Request the relevant equipment or assistance before booking and obtain confirmation of availability, suitability and price.
Will my booking work without a printed ticket?
Follow the ticket and identification instructions in your confirmation. Keep an accessible copy of the booking and provider’s contact details.